Payment and Refund Policy

Payment and Refund Policy

Last updated: March 2025

1. Payment Terms

Pricing: All prices are listed in USD unless otherwise stated. Prices may vary depending on the scope and complexity of the requested service.

Payment Method: We accept payments via major credit/debit cards, PayPal, and other secure third-party processors. Full payment or a deposit may be required before any design work begins.

Invoices: Upon confirmation of your order, you will receive an invoice via email with all relevant details. All payments must be made according to the terms on the invoice.

2. Delivery of Services

Service Timeline: Upon receiving payment and full project requirements, we will begin working on your order. Delivery timelines vary by project and will be communicated clearly in advance.

Revisions: Most packages include a limited number of free revisions. Additional revisions may incur extra charges.

3. Refund Policy

We are committed to delivering high-quality design services. However, due to the creative nature of our work, the following refund terms apply:

  • Full refund: available only if the project has not yet been started.
  • Partial refund: may be issued if work has begun but not substantially progressed.
  • No refunds: will be issued once the final designs have been delivered or the project is 50% or more complete.

Dissatisfaction: If you are not satisfied with the delivered work, we will offer reasonable revisions as outlined in the project agreement.

4. EU Right of Withdrawal

In accordance with the EU Consumer Rights Directive, you have the right to withdraw from a service contract within 14 days of purchase unless:

  • The service has already been fully performed with your prior express consent.
  • Work has begun and you acknowledged that you would lose your right to withdraw once performance began.

By placing an order, you expressly agree to the immediate commencement of the service and acknowledge that your right to withdraw may be waived accordingly.

5. Contact Us

If you have questions about payments or refunds, please contact us: